I am a great fan of the mini speakers both Google and Nest. I have two Google mini speakers and three Nest Mini speakers in my home. Oh and an Alexa speaker as well. When I first put in the speakers I was very impressed with how well they worked and integrated with shopping list, play music (now Youtube music) and more. It was like being on the Enterprise in Star Trek. Even the spelling of words was brilliant.
Then things started to go wrong. If we asked for a word to be spelt the mini struggled and sounded like it was recovering from a stroke. Then it wouldn’t recognize my voice even though I am the account holder and on voice match but would recognize my wife even though she isn’t listed or on voice match. Then I would ask one speaker and a different one would answer with the first speaker telling me something went wrong try again later. The final straw was the most used Nest Mini speaker wouldn’t play music unless you asked for it on another speaker.
I put up with it for some time as my Telstra router was defective and it took around six months and the TIO to get a new one. I reset all speakers and reinstalled the home app and redid the Voice Match. The speakers still didn’t know me or recognize my voice. I contacted Google by chat but that had to phone as the fault was too complicated. I can now be recognized most of the time but it still answers on a different speaker. This really threw the Google support with the fault being escalated to a team who will do an update to each unit through the internet. Will take up to two weeks before I know if it works.
For all the trouble I still think these devices are the best thing since sliced bread. Like a treasured pet I wouldn’t give them up for the world.